Ultimate Guide for Netflix Not Working on Samsung Smart TV [2022]

| Published on May 30, 2022| 5 Minutes Reading
In this article, we will talk about how you can fix your Netflix on the Samsung TV if you are facing multiple issues.

Netflix is currently the most used online streaming service, which has a variety of content suitable for a wide range of audiences. You can tune into your Netflix account on a number of devices, including the Samsung smart TV.

In this article, we will talk about how you can fix your Netflix on the Samsung TV if you are facing multiple issues. So keep on reading as the fixes may help you deal with other devices as well.

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Ultimate Guide for Netflix Not Working on Samsung Smart TV [2022]

There is no doubt that Netflix is currently the most widely used application. Despite the popularity, people usually face issues mainly due to internet connection, server problems, or issues with third-party hardware. Let us look into the fixes one by one.

The Operating Software of Samsung TV Must Be Up to Date

If you are using a Samsung smart TV for Netflix streaming purposes, you should always make sure that the device's operating system is updated to the most recent version. This is because specific applications will stop functioning if they detect that an update is about to be installed. Moreover, if there are other issues, they will most likely be solved by this method.

Factory Reset Your Samsung TV

Your Samsung Smart TV will undergo a complete restart as soon as you factory reset it. Keep in mind that this step should be your last resort, as your TV's applications and settings will all be lost if you perform a hard reset on it, and it will revert the device to its original settings.

Make Sure That Your Internet Connection Is Working

To determine whether or not your internet connection is functioning correctly, you can check the status by using the “Smart Hub” connection test.

Step 1: Press the Home button. A drop-down menu will appear.

Step 2: From there, navigate to Settings. Here you have to choose “Support” then “Device Care.”

Step 3: After that, you have to click on “Self Diagnosis,” and you will see the option for the Smart Hub connection test. This test will indeed detect and fix any problems with the internet connection as soon as possible.

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Unplug Your Samsung TV

Restart your Samsung smart TV by unplugging it from the power outlet and keep it without power for at least one minute. This step is to be done if neither your internet speed nor your streaming service is to blame for the problem.

Moreover, You can soft reset your Samsung TV by:

Step 1: Remove the power cord from your television for a minute.

Step 2: Now, keep your finger on the "power button" for another minute. Next, you have to start your Television and launch Netflix on it.

Step 3: There is a high chance that your problem would have been solved using these steps. If not, you can try other fixes.

Modify Your DNS Settings

If your Netflix is not working on a particular wireless connection, you can try modifying the DNS settings. This is usually done by altering the IP settings through the Samsung TV settings. This fix is reasonably practical, and you can efficiently perform it by following simple steps.

Step 1: Click on the “Settings menu” on your Samsung Smart TV. Then choose “Network.”

Step 2: Here, you will see the option of “Network Status” and “IP Settings.”

Step 3: After clicking on the IP settings, you have to look for “DNS settings” and switch to the format.

Uninstall and Reinstall the Netflix Application

In many cases, simply deleting and reinstalling the Netflix app will fix most of the troubles that you are experiencing. First, you need to uninstall the application and then reinstall it from the official application store available on that particular device. It is as simple as that.

Log Out of Your Netflix Account

You can ultimately sign out of your Netflix account if you face issues with online streaming. Sign out and then sign back in. You will see that the application has started running smoothly.

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Update Your Netflix Application

Having the most recent version of the Netflix app is just as important as keeping your operating system updated. The app may require the most recent version to function correctly on your device or to connect to the Netflix servers to stream content.

Moreover, there is a particular error code that may appear on your screen if your Netflix app is not updated. That code is UI-800-3. So watch out for this code and new updates for a smooth streaming experience.

Reset the Smart Hub

This is another option that you can try to fix your Netflix streaming issues on your Samsung Smart TV. The process of resetting the Smart hub is explained in a few steps below.

Step 1: Press the home button, and you will be able to access the menu. Now navigate to the “Settings” and click on “Support.”

Step 2: Now, you have to choose "Device Care" and click on "Self Diagnosis." You will see the option of “Reset Smart Hub” from the drop-down box. Enter the pin to proceed.

This will reset the Smart Hub on the Samsung Smart TV by erasing all downloaded apps and account log-ins, fixing your significant issues.

How to Watch Content on Netflix Entirely Offline?

If you are a fan of Netflix and like to watch your content without any needless interruptions, then investing in an offline downloader is definitely the way to go. It will not only assist you in avoiding the technical difficulties we discussed in the article but will also keep you entertained during server issues and poor Internet connection.

An offline downloader that we have in mind is the “KeepStreams for Netflix” downloader which comes with loads of benefits to its users in a small amount of money.


  • If you decide that you do not like the KeepStreams for Netflix, you can ask for a refund within seven days
  • The KeepStreams for Netflix’s user interface is intended to be highly user-friendly and uncomplicated for its users
  • It is affiliated with many other over-the-top (OTT) services, including Hulu, YouTube, Peacock TV, Roku, Disney Plus, HBO Max, etc
  • KeepStreams for Netflix downloader is compatible with both iOS and Android
  • KeepStreams for Netflix offers the "bulk download" option with which you can download many episodes and movies all at once. It is an excellent feature that will help you save time, energy, and effort
  • KeepStreams for Netflix can keep its customers happy by offering them adequate support through its fantastic customer care services
  • Thanks to the GPU-accelerated system, the Downloads will be completed in the blink of an eye
  • KeepStreams for Netflix comes with its built-in browser
  • When KeepStreams for Netflix downloads content from other over-the-top (OTT) platforms, the downloader saves files in the MP4 format, which is highly compatible


In this article, we have talked about some of the most valuable fixes that you can apply if your Netflix is not working on your Samsung smart TV. Moreover, you can download content from Netflix for later offline streaming using KeepStreams for Netflix.

Jessie Smith
If you are interested in what KeepStreams can save, movie should come first for one of its best features.

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