Netflix is one of the most popular online streaming platforms with a wide range of content suiting almost everyone all around the globe. Whatever genre you may feel like watching, you will definitely find it on Netflix. That is the reason why most people rely on this OTT platform to satisfy their binge-watching needs.
Because Netflix is so functional and tempting, many hackers try to break into people’s accounts so that they can watch their favorite shows without paying a penny. Unfortunately, this illegal way is becoming quite common nowadays and keeping that in view we have developed this fantastic guide for you explaining how to tackle such an unfortunate situation.
How to Tell If Your Netflix Account Got Hacked?
The first informal step you need to take is to make sure that your Netflix account has been hacked; otherwise, you won’t be able to take the necessary steps to recover it. Various methods can help you determine whether or not some entity has hacked your account. Let us look into each one of them.
Log into your account
In most cases, hackers, after gaining access to the account, change the password, so if you are able to log in, that means your account has not been hacked. But it is not a confirmation as the hacker might be using reverse psychology on you. In other cases, a hacker may change your login email as well, which makes you lose all the control over your Netflix account.
So failing to log into your Netflix account is an indication that your account has been hacked.
Observe your recent watch activity
If the hacker has been watching something on your account, you will know it instantly after going through your recent watch activity. This is another excellent confirmation that your account has been hacked and somebody else is using your account without you knowing about it.
Moreover, Netflix usually recommends shows and movies according to your taste and previous watch history; if you see something odd being recommended by Netflix, that can mean that somebody else is using your Netflix account.
Check your streaming activity
This you can do by navigating through the settings of your Netflix account. First of all, go to accounts, viewing activity, and then-recent device streaming activity. You will know from which device your account has been logged in. If it shows all your devices, then you are safe, but if you see a random device popping up, there’s a high chance that some hacker has hacked your account.
What to Do If Your Netflix Account Has Been Hacked?
Change the password
Once you get to know that your account has been hacked, you need to make sure that you log out of all devices. This will remove your account from the hacker's device as well; after doing that, you need to change your password.
Please note that this method is applicable only in search conditions where the hacker has not changed your email address.
If we do not know how to change your password, we are going to tell you the step-by-step process to do so, either through your phone or your computer.
1 - Change your password from mobile devices
If you watch Netflix on your mobile account and have installed the official Netflix application, you can easily change your password.
Step 1: As you have already signed out of your account, you need to sign in again using your credentials.
Step 2: On the bottom right corner of your screen, you will see the option of more. Select it.
Step 3: Go to the app settings and Scroll down till you find the option of email address in the action section. Tap on it, and you will be able to change your password conveniently.
We will suggest you enable the 2-factor authentication that will secure your account from annoying hackers.
2- Change your password through the computer
Step 1: As always, you need to log into your Netflix account using your personal credentials as you had logged out from all devices to keep safe from the hacker.
Step 2: In the top right corner of your screen, you will see the option of account. Click on it, and you will see a drop-down menu where you will be given the option of changing your password.
Step 3: Once you click on it, you will be taken to the next page, where you have to enter your current password, new password, and password confirmation. Click on save, and this will successfully change your Netflix account credentials.
Request for help directly from Netflix
In some cases, hackers may even change your email address, and during these circumstances, you cannot do anything but request Netflix to help you get out of this situation.
Message the Netflix Help Center (located under the option of “Manage account”) that “My email has been changed without my permission,” and the help team will reach out to you as soon as possible.
Call Netflix for help
If you want to expedite the account recovery process, we suggest you reach out to the Netflix Call center and talk to one of their representatives while explaining your problem, or you can even start a live chat on the Help Center Page.
Make sure that you verify your identity before proceeding further because otherwise, the customer service representatives would not entertain you or your issue.
Ask for account deletion
In many hacking incidents, it has been observed that the hackers change the credit card information as well. What you can do is call the customer service of Netflix and ask them to delete your existing account simply.
This will surely save you from the upcoming damage.
How to Protect Your Netflix Account from Hackers?
- Keep your passwords safe
- Practice internet safety by avoiding using VPNs. Also, do not connect to public wireless internet connections
- Keep a vital check on your account watch history
- Allow a limited number of people to access your Netflix account
Benefits of Downloading Netflix Videos and Movies for Offline Viewing
There are many benefits related to downloading Netflix videos and movies for offline viewing. From watching your favorite shows without needing a stable Internet connection to a smooth binge-watching experience without the interruption of advertisements, offline downloaders definitely got you covered.
Even if you encounter an unfortunate hacking situation where you cannot access your desired content on Netflix, you can watch the already downloaded Netflix videos and movies offline much more conveniently.
But before you invest your money into any third-party downloader, remember, you will need to subscribe to the Netflix service and also activate it to get access to its content library.
If you’re a first-time user, we have good news for you. You can get a free Netflix trial when you sign up for this service. Feel free to check out the given link for more information: How to Get a Netflix Free Trial?
After signing up for an official account, the next step is to activate it. Read this article to know more about how Netflix activation works in real-time: How to Activate netflix.com/tv8 on Various Devices?
You can now enjoy all that amazing content Netflix has in store for you. Here we are talking about all those breathtaking documentaries, steamy romance, and adorable BL movies and dramas.
If you are interested in the BL genre, we have some fantastic suggestions to watch on Netflix. Here is the link: Best BL Movies and Dramas on Netflix
Download Netflix Videos with KeepStreams for Netflix
KeepStreams for Netflix is an all-in-one solution that includes every single feature you might need to download live Netflix streams for offline viewing.
Here’s a list of some of the many features this amazing downloader has in store for its users:
Features of KeepStreams for Netflix Downloader
The KeepsStreams for Netflix is distinguished from the others currently available in the market by the following features:
- The KeepStreams for Netflix is extremely easy to use, and you can finish your downloading process in a few minutes
- Have you ever had to deal with the copying and pasting of URLs or links from one website to another? With the help of an efficient inbuilt browser of KeepStreams for Netflix, you can get rid of that nuisance
- Most of the downloaders which offer the bulk downloading feature distort the audio and damage the visual quality of the downloaded content. KeepStreams for Netflix provides you with the highest quality, up to 720p or even 1080p
- MP4 formatted files are the most compatible and transferable ones these days, so the KeepStreams for Netflix makes sure to download all your desired content in this format
- Are you tired of the constantly popping up advertisements interfering with your watching experience? Don’t worry now because KeepStreams for Netflix helps you remove all these annoying ads from your downloaded content enabling an enjoyable and theatrical experience
- Download and watch your desired Netflix content simultaneously with the help of KeepsStreams for Netflix
Conclusion
Glad you made it to the end of this informative article that aims at promoting internet safety and prevention from hackers. We have described some ways to detect these illegal activities happening in your account and methods to secure your Netflix account.
Moreover, we have suggested an excellent tool for offline video downloading called KeepStreams for Netflix that can help you acquire a lot of benefits.