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Purchase Policy

Please read this Purchase Policy carefully before purchasing any KeepStreams product or subscription.

By placing an order through KeepStreams, you agree to this Purchase Policy together with our Terms of Use, Privacy Policy, and Refund Policy.

1. Official Purchase Channels

KeepStreams products may only be legally obtained through our official channels. Our main official website is: https://keepstreams.com.

In some cases, users may also reach our official promotional or advertising pages through search engines or online ads. If you are directed to keepstreams.org, please note that it is also an official site operated for KeepStreams-related promotion and sales.

KeepStreams is a software brand operated by KeepStreams Software Limited. Registered Address: RM316 3/F, 143 WAI YIP STREET, KWUN TONG, HONG KONG

To protect your purchase, please avoid buying from unauthorized third-party sellers, unofficial resellers, or unknown download sources.

2. Try Before You Purchase

KeepStreams is offered as "try-before-you-buy" software.

Before purchasing, you may use the trial version to test core functions and check whether the software works properly on your device and with your intended use. We strongly recommend that users evaluate the trial version before making a purchase decision.

The trial version may include certain limits, including but not limited to quota limits, output limits, or feature limits.

3. What You Receive After Purchase

After a successful purchase, you will receive access to the paid version of the product according to the plan you selected. Depending on your purchase type, paid access may include:

  • removal of trial limits;
  • access to subscribed features;
  • software updates during the valid subscription period;
  • technical support during the valid subscription period;
  • access to new features released during the active subscription term.

4. Account and Activation

After purchase, you may need to create a KeepStreams account on our website and activate the product using your email address and license key, or through another activation method provided with your order.

You are responsible for keeping your account, license information, and purchase details secure. We may limit, suspend, or refuse activation if we reasonably believe a license is being misused, shared in violation of applicable terms, or obtained through unauthorized channels.

5. Subscription Plans and Renewal

KeepStreams may offer monthly, yearly, or other subscription plans, depending on the product page at the time of purchase.

By subscribing, you agree that your plan may renew automatically unless you cancel it before the next billing date, where automatic renewal applies under the selected plan and payment method.

You can manage, pause, or cancel your subscription according to the options available in your account or through customer support. If you cancel a subscription, your current paid period will generally remain active until the end of the billing cycle, and the cancellation will apply to future renewals unless otherwise stated.

6. Pricing and Payment

All prices, billing terms, and plan details shown on the official purchase page at the time of order will apply to your purchase.

Payments may be processed through authorized third-party payment providers. You are responsible for providing accurate billing information and for any taxes, fees, or charges that may apply under local law, unless otherwise stated.

We reserve the right to change prices, product plans, or promotional offers at any time, but such changes will not affect an order that has already been completed.

7. Refunds and Cancellations

If you are not satisfied with the software because core features do not work properly within 7 or 14 days of purchase in the first subscription month, you may contact our customer support team to request a refund review.

If the purchase has exceeded the applicable refund period, we may still help you cancel the subscription to stop future charges, but a refund may no longer be available.

For full refund rules, exceptions, and processing details, please refer to our Refund Policy.

8. Trademark Notice

All third-party trademarks, service marks, logos, brand names, and related images displayed on the KeepStreams website remain the property of their respective owners.

Any reference to third-party platforms, services, or brands is for identification, compatibility, editorial, or descriptive purposes only and does not imply any affiliation with, endorsement by, or sponsorship from those rights holders.

9. Policy Changes

We may update this Purchase Policy from time to time to reflect changes in our products, billing methods, business operations, or legal requirements. Any updated version will be posted on this page and will become effective once published.

10. Contact Us

If you have any questions about this Purchase Policy, please contact us: