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If you are having trouble downloading Netflix videos - a detailed explanation of all the causes and solutions to the problem!

| Netflix |
Updated on Mar 26, 2024 | 5 Minutes Reading
For those facing the "Can't Download Netflix" problem. In this article, we will analyze in detail the reasons why you cannot download videos on Netflix and offer specific solutions. Let's work together to find all the solutions to the problems you are facing.

Netflix offers one of the largest streaming services in the world, and this year its highly popular series have made it an essential site for leisure and entertainment at home. However, in the process of using the service, many users face the same problem. However, in the process of using the site, many users face the same problem: there are some videos that cannot be downloaded. So, what exactly is the cause of not being able to download? From now on, we will analyze the causes of Netflix video not downloading from various angles in an easy-to-understand manner and introduce solutions. We are sure that you will find a solution to your problem.


Cause #1: The movie is not available for download.

Most Netflix movies are available for download, but some movies cannot be downloaded because the intellectual property rights are owned by other companies. If you do not see a download icon below a video, it means that the video is not available for download.

Workaround: Check for download availability or use download software.

We recommend that you check the work page in advance to see if there is a download icon on the page you wish to download. If I cannot download a work for which I do not see that icon, what should I do? Feel free to use the high-performance KeepStreams Netflilx downloader at the end of this page.

Cause Two: Netflix download functionality is not available on your device.

Netflix has requirements not only for the device itself, but also for the system it is installed on. This means that the device must be running on a system that can install the latest version of Netflix. The official Netflix website provides a list of systems that support this mechanism.

  • iPhone, iPad, and iPod touch with iOS 9.0 or later
  • Android smartphone or Android tablet with Android 4.4.2 or later
  • Amazon Fire tablet with Fire OS 4.0 or later
  • Windows 10 (version 1709 or later) or Windows 11 tablet or PC
  • Chromebook and Chromebox computers using the Netflix app obtained from the Google Play Store

Solution: Convert to a device that can use the feature.

If you want to use the download feature, you can change the device type if necessary. However, if you are unable to change devices, don't worry. The Netflix download software presented at the end of this article will remove the device model restrictions and solve the problem of not being able to download without changing devices.

Cause #3: There is no limit to the number of devices using the download function at the same time.

Depending on your pricing plan, Netflix places a limit on the number of devices that can download at the same time. If you are using that limit, you will not be able to download videos normally. This is the same as the number of devices you can watch on.



Number of Devices


800 yen



1,200 yen



1800 yen


Solution: Change your pricing plan or reduce the number of devices you are downloading to.

Pausing the download process on other devices will solve the problem of not being able to download on your current device. If you have already reached your limit and still want to download, consider changing your Netflix plan. In addition, the Netflix downloader introduced at the end of this article will allow you to break through the limit on the number of devices you can download to and make the movies you can't download permanent.

Cause Four: You have already reached the limit on the number of works you have downloaded.

Netflix places a limit not only on the number of devices that can use the same account, but also on the number of movies that can be downloaded on each device. That number is limited to 100 movies per device. Once this limit is reached, no more movies can be downloaded from that device.

Solution: Reduce the number of movies, use another device, or use Netflix download software

Deleting the movies you have downloaded will allow you to download the movies you cannot download. You can also use another device with the same account to download movies that cannot be downloaded. Additionally, KeepStreams, Netflix's downloader, offers a service that breaks the 100 movie limit.

Cause V: There is a limit to the number of times you can use the download feature.

Some of the videos offered by Netflix can only be downloaded twice a year due to licensing. Therefore, videos that have already been downloaded twice in a year cannot be downloaded again in that year!

Solution: Convert your account or use Netflix download software

For movies that cannot be downloaded due to exceeding the download limit, you can take action by using a different account. The Netflix downloader listed at the end of this article can also download movies in such cases.

Cause VI: Insufficient device memory capacity

If there is not enough memory on the device, the download will fail and cannot be played.

Solution: Adjust the quality of the video you want to download, convert the Netflix video storage location, or delete extra files.

Different Netflix video quality requires different memory capacity. Lowering the picture quality will reduce the size of the download file and make it easier to fit in your device's memory. You can also solve the problem of not being able to download due to insufficient memory capacity by storing videos on a storage device such as an external hard disk or USB. In addition, unnecessary files can be deleted to free up memory space for downloading!

Cause 7: Poor network conditions

The network environment greatly affects video downloading. If the network environment is poor, downloading may be automatically halted and you may not be able to download the video.

Solution: Check network conditions or reduce the number of devices using the network at the same time.

Check the network status or reconnect to the network and try downloading the Netflix video that cannot be downloaded again. Additionally, reducing the number of devices using the same network may improve the network environment for the device that is currently downloading the video.

Final Remedy|Limit Removal, the Perfect Download Method

In addition to not being able to use the download function due to insufficient memory or other reasons, Netflix users are often subject to restrictions from Netflix regarding download device model, number of devices available for download, number of downloads, number of available movies, etc. Due to these various limitations, you may not be able to carry Netflix with you anywhere, anytime. keepstreams-homepage

KeepStreams solves all of these problems! With KeepStreams, you can eliminate all these limitations and enjoy downloading high quality videos.

  • Full HD quality at 3412 kbps
  • Supports ACC/EAC3 audio and multilingual voice-overs
  • Batch download function allows you to download multiple videos at once.
  • Internal browser allows you to download videos without extracting the URL
  • Supports saving multilingual subtitles in SRT format
  • Download Netflix videos with DRM restrictions removed.

Here is how to use KeepStreams!

Step 1: Download & install its software from the official website of KeepStreams.

Step 2: Open the KeepStreams app and select "Netflix" from "VIP Services".


Step 3: Then, once logged in, find the video you want to download.


Step 4: On the download screen that appears, select your desired quality, audio, and subtitles, then click "Download Now.


Step 5: After downloading, you can watch the Netflix video offline! Permanent storage will also be available.


In this article, we have introduced various reasons why you cannot download videos on Netflix and how to deal with them.

With KeepStreams Netflix Downloader, you can enjoy convenient features such as breaking through download limits, downloading high quality videos, and performing batch downloads. We hope you will take this opportunity to try it out, and we guarantee that your Netflix experience will be even richer.

That's all for now, how to deal with the Netflix not downloading problem and an introduction to KeepStreams. We hope you will give it a try.

Kanasugi Nanao
Senior Editor
Hello! I'm Nanao. I'm here to share with you the charm of music and audiobooks. I want to share with you heart-stirring melodies and stories that stimulate the imagination. Regardless of genre, I search for hidden masterpieces and compelling audiobooks to deliver the perfect piece for you. Please look forward to it! Let's delve deeper into the world of music and audiobooks together!
Jessie Smith
Jessie Smith
If you are interested in what KeepStreams can save, movie should come first for one of its best features.

KeepStreams support most OTT platforms and movie streaming services, we offer great service to maintain the integrity of our brand experience.

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