Amazon Prime is one of the most popular destinations for entertainment. However, sometimes users might face download issues while trying to enjoy their favorite shows offline.
If you're experiencing problems with Amazon Prime video cannot download, don't panic! Here are some of the common download issues and their possible solutions.
Solution 1: Use a Reliable Alternative
When you cannot download on Amazon Prime video, the first idea that comes into your find is to fix it. And that may take more time than you expected. The best solution is to use a professional download tool like KeepStreams Video One to solve your problem right away.
KeepStreams Video One, one of the best Amazon Prime downloaders, is aimed at providing comprehensive video offline viewing on PCs. It can help you batch download videos from popular streaming media in up to 1080p, including Amazon Prime, Netflix, Paramount Plus and Pluto TV.
For example, one title cannot download on Amazon Prime but maybe Netflix has that movie or show too, and allowing for download. Then, you can change a platform and download it with the help of KeepStreams.
What’s more, KeepStreams enables you to bypass Amazon Prime download limit. All downloaded videos via KeepStreams will not expire.
Based on the above analysis, it is fair to say that KeepStreams is not a quick fix, but a panacea to watching videos offline. Its stable and safe downloading performance win the hearts of 100000 users. Do not miss the KeepStreams free trial opportunity to download Amazon Prime videos without any issues.
Solution 2: Check Your Internet Connection
One of the most common reasons for Amazon Prime download not working is a poor or unstable internet connection. Before you start troubleshooting other aspects of the Amazon Prime app, it's essential to check your internet connection.
You can do this by checking whether you have an active internet connection on your phone or computer. If you're using Wi-Fi, make sure that your router is configured correctly and that there are no connectivity issues. It's best to use a wired connection instead of relying on wireless networks, as they tend to be more stable.
Another solution is to restart your router or modem. Try turning off your device and unplugging the power source for about 30 seconds before plugging it back in. This process will refresh your network connection and may resolve any underlying issues.
By following these simple steps, you can rule out internet connection issues as a possible cause of Amazon Prime download not working. If the issue persists, move on to the next solution to find a fix.
Solution 3: Clear Cache and Data of the Amazon Prime App
If you're experiencing issues with downloading content on Amazon Prime, clearing the cache and data of the app is an effective solution that can help resolve the problem. Over time, the cache and data stored by the Amazon Prime app can accumulate and lead to performance issues.
To clear the cache and data of the Amazon Prime app, follow these simple steps:
- Go to your device's settings menu.
- Select Apps or Application Manager
- Find and tap on Amazon Prime Video; from the list of installed apps.
- Tap on storage; and then select Clear Cache and Clear Data.
After clearing the cache and data, launch the Amazon Prime app and try to download the content again. This should resolve any issues caused by corrupted or outdated data.
It's important to note that clearing the cache and data will remove your login information and preferences, so you'll need to log in again and reset any app settings you had previously customized.
In addition to solving download issues, clearing the cache and data of the Amazon Prime app can also help improve overall app performance and prevent future problems.
Solution 4: Delete Some Downloaded titles
If your screen shows that you reached Amazon Prime download limit, you cannot download more videos. Please aware that you can download only up to 25 Amazon Prime titles on all devices.
It's essential to keep your Amazon Prime app up-to-date to avoid any issues while downloading content. Amazon frequently releases updates to improve the app's overall performance, fix bugs, and add new features. Therefore, it's crucial to check for Amazon Download limit regularly to ensure you have the quota of of downloads.
Solution 5: Contact Amazon Customer Support
If you've tried all the previous solutions and still can't download content from Amazon Prime, then it's time to seek help from Amazon customer support.
Amazon offers excellent customer support services that are available 24/7. You can contact them through various channels, including phone, email, chat, or social media. Overall, if you're experiencing Amazon Prime download not working, don't hesitate to contact customer support. They're there to help you!
Conclusion
This article introduces 5 ways to fix Amazon Prime download not working. If you do not want to experience such issue again, KeepStreams Video Downloader can be a suitable and cost-effective option.
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