KeepBeats Amazon Music Converter
KeepBeats Amazon Music Converter
KeepBeats Amazon Music Converter is a top-tier Amazon Music converter for Windows users. It's capable of converting more than 100 million songs on Amazon Music to MP3, M4A, WAV, FLAC, Atmos, and EAC3 formats, meaning you can enjoy playing back your downloads on any streaming device.
Free Trial
| 100% Clean and Safe
See Pricing
7-Day Money-Back Guarantee
Download KeepBeats Amazon Music Converter

A comprehensive explanation of why Amazon Music music cannot be downloaded and solutions! And a back-up solution for when it just won't save!

| Amazon Music |
Updated on Sep 26, 2023 | 5 Minutes Reading
For those who are facing the problem of not being able to download Amazon Music, we will provide a comprehensive and detailed explanation of the causes and solutions to each problem. In addition, we also provide some behind-the-scenes tips for those who just can't seem to save their Amazon Music music.

Amazon Music is a music subscription service that lets you listen to over 100 million songs and stream songs, albums, playlists, etc. With an Amazon Music Unlimited subscription, you can download an unlimited amount of music for offline playback. Occasionally, you may encounter problems downloading music. This article details the reasons why you may not be able to download music with Amazon Music and solutions to each problem. In addition, we will also provide some behind-the-scenes tricks in case you just can't save your music.

Causes of Amazon Music not downloading

For those who are facing the problem of not being able to download Amazon Music, the following is a list of possible problems that may occur during the download process.

1】Unsupported by the membership plan that allows downloading.

2】Failure to update to the latest OS or app version

3] Insufficient device storage

4] Insufficient data or Wi-Fi failure.

5] "Download only when connected to Wi-Fi" mode is turned on.

6] Turn on "Offline playback mode".

7] Downloading is not possible when using the browser version.

8] Back-up tricks for when downloading is absolutely impossible.

The solution will vary depending on which cause applies. You will be able to identify the problem and take action accordingly!

Solutions for when you can't download Amazon Music

Solution [1] Not yet compatible with a membership plan that allows downloads.

In order to use the official Amazon Music download feature, you must subscribe to one of the following membership plans

  1. Amazon Music Unlimited membership: If you subscribe to this plan, you can download albums and playlists for offline playback.
  2. Amazon Prime Membership: If you subscribe to Amazon Prime and use Amazon Music, you can download only selected playlists.

Related Articles Differences between Amazon Music Unlimited and Amazon Prime Music

Unless you subscribe to one of these two plans, you will not be able to use the download feature of Amazon Music. In other words, if you are on the Amazon Music Free plan, you are limited to the official download feature and can only stream music.

Solution [2] Do not update to the latest OS or app version

If the OS version of your device is out of date or the version of the Amazon Music app is out of date, you may not be able to download music on Amazon.

If possible, you should check to see if you need to update to the latest OS or app version, and then log back into Amazon Music to download music.

For example, go to the App Store for iPhone, Google Store for Android, or the official Amazon Music website for PC, and check the latest version on the detail page of the Amazon Music app to be delivered and update it in a timely manner.

Solution [3] Insufficient device storage

If you can successfully download music from the Amazon Music app from the beginning, but the download fails at the end, you should consider whether there is insufficient storage space on your device.

If you are using an iPhone, you cannot change the storage location, but you can check and delete the free space on your device by going to the "Settings" app on your device, then to the "General" section, and then to "iPhone Storage".

For Android, you can also change the storage location in the Amazon Music app by going to "Settings" > "Storage" > "SD Card".

Solution [4] Insufficient communication data or Wi-Fi failure causing internet connection failure

If you are still unable to download Amazon Music after trying the above three solutions, you need to check your Internet environment.

First, check to see if your device is connected to the Internet when you are at home and in a location with Wi-Fi. If it is not available, try connecting to another WI-FI and download again.

When you are out of the house, if you cannot download Amazon Music using your communication data, instead of Wi-Fi, please check if you have insufficient remaining communication data.

If you are downloading a huge number of Amazon Music (albums, pre-lists), we recommend that you connect to WI-FI to download them so that they do not cost a lot of communication data.

It is also a good idea to suppress communication data by turning on the "Download only when connected to WI-FI" mode.

Therefore, when downloading with communication data, if the download fails by turning on "Download only when connected to Wi-Fi", turn off "Download only when connected to Wi-Fi" and try downloading again. (Solution [5])

Solution [6] Turn on "Offline Playback Mode

If you do not disable "Offline Playback Mode" in Amazon Music, streaming playback may be restricted, preventing you from downloading music. Since the music you wish to download may not be available for streaming playback, it is recommended that you disable "Offline Play Mode" before downloading.

The specific steps are as follows: Go to the Library page within the Amazon Music app and click on the gear icon in the upper right corner. From the settings menu that appears, switch the "Offline Playback" button off, select the song, playlist, or album you wish to download, click the download button, and you are done.

Please note that although Amazon Music is available online in your browser, the ability to download music is only available within the application and not in your browser. (See Solution 7 )

All-purpose measures [8] Back-up measures in case of inevitable downloading failure

If you have tried the above methods and still cannot download, here I recommend a universal solution that can absolutely download Amazon Music. It is not well known, but if you can record Amazon Music as MP3, M4A, Flac, and other versatile formats, you can say goodbye to Amazon Music app glitches, internet instability, and all that, and play it anytime, anywhere.

Here is a PC software specialized for rapid recording of Amazon Music, " KeepBeats Amazon Music Recording Software We recommend the "KeepBeats Amazon Music Recording Software.

Related Article. How to Watch Amazon Music on Your Apple Watch

What is KeepBeats Amazon Music Recording Software?

KeepBeats Amazon Music Converter

KeepBeats Amazon Music Recording Software is a PC software exclusively for Windows and Mac. The software has an efficient mechanism for recording Amazon Music music, detecting Amazon Music songs as they play in your browser, converting them to the proper format, and saving them. recording a single song takes only about 5 seconds.

The software allows users to record top-quality HD sound (up to 640 kbps) and Dolby Atmos audio songs from Amazon Music in high quality and convert them to a variety of formats, including MP3, M4A (AAC), EAC3, FLAC, and OPUS. In addition, recorded songs include ID3 tags, metadata, and album jackets for easy management of your music library. Lyrics can also be automatically retrieved, which is useful for karaoke and English conversation practice.

Click here for a free trial of Amazon Music Recording Software!

How to record Amazon Music

First, please check the specific operating environment of Amazon Music Converter.

  • Windows 7/8/8.1/10/11 or macOS Catalina/Big Sur/Monterey
  • 4GB RAM or more
  • At least 40 GB of free hard disk space
  • Internet connection required

STEP1 Download the software from the official KeepBeats website or by clicking the button below.

Download for free first

STEP2 Launch software to access Amazon Music

Launch the KeepBeats Amazon Music converter software and click the [Amazon Music] icon on the screen. Next, login to Amazon Music using the built-in browser. You will need to log in to your Amazon Music account before downloading, so please enter your login information.

Click on the Amazon Music icon

STEP3 Select the song you wish to download

Find a song or album you like and go to their detail page; KeepBeats will click on the music data you have chosen to analyze the songs, playlists, and albums offered on Amazon Music. This step will begin the analysis of the music you want to download.

Select the song of your choice

STEP4 You can select the format and sound quality you wish to download.

After the music has been analyzed, you will be presented with the option to choose the format in which to save it: OPUS, M4A, MP3, FLAC, WAV, ACC, and many other audio formats are available. You can also select "Special Audio" if you want to download Dolby Atmos audio. Then select the song you want to save from the list.

Selecting an audio file

STEP5 Downloading will begin.

After all settings are complete, click the "Download Now" button to begin downloading. The progress of the download can be checked under "Downloading" to keep track of the current download status.

Confirmed during download


We have discussed Amazon Music download problems and their solutions. Please refer to the specific remedies for specific problems and retry downloading music.

However, if the problem persists, we recommend that you consider KeepBeats Amazon Music Recording Software. This software allows you to record music in the highest quality and convert it to a variety of storage formats. It also supports recording and converting Amazon Music's own Dolby AtmosThe company is doing so.

The free trial version allows you to record up to 3 audio format files with no time limit, so you can try the free version first and then consider purchasing the paid version. Please give it a try.

Hyo Kobayashi
I have a passion for everything, from IT to DVDs, novels, and comics. With over two years of expertise, I excel in DVD copying and IT. I keep up-to-date with the latest trends and enjoy engaging in discussions about technology and hobbies. Feel free to join in!
Jessie Smith
Jessie Smith
If you are interested in what KeepStreams can save, movie should come first for one of its best features.

KeepStreams support most OTT platforms and movie streaming services, we offer great service to maintain the integrity of our brand experience.

Readings Recommended
Amazon Music | Hyo Kobayashi
How to import and add your favorite songs from Amazon Music to iMovie explained | Convertible to formats supported by iMovie
5 Minutes Reading
Amazon Music | Hyo Kobayashi
【Important】 What is the secret technique to download Amazon Music tracks to your PC? Recommended tools are also introduced.
5 Minutes Reading
Amazon Music | Hyo Kobayashi
How to Turn Off Shuffle Mode on Amazon Music: Causes of Inability to Turn Off Shuffle Mode
5 Minutes Reading