- The new Windows PWA update killed Netflix offline viewing. ➡️ Jump to Section 1.
- macOS never had an app, and browser downloads are impossible. ➡️ Jump to Section 2.
- How to use KeepStreams to save Netflix files on PC and Mac. ➡️ Jump to Section 3.
- Is it Legal? Understanding Fair Use and recording rights. ➡️ Jump to Section 4
I still remember the Friday evening I packed for a weekend cabin trip to the Adirondacks. I opened my laptop to sync the movie, only to find the Netflix "Download" arrow had vanished. I restarted the app. Nothing. I checked my subscription tier. Premium. Still nothing.
After twenty minutes of digging through tech forums, I realized I was facing a deliberate feature removal. As someone who has covered streaming tech for over a decade, I find this move by Netflix particularly hostile to commuters and travelers.
If you are typing "why can't I download Netflix shows on my laptop" into Google, you aren't doing anything wrong. The landscape has changed. Here is exactly what happened and how we fix it.
Can You Download Movies from Netflix on Laptop?
Quick Note:
- Mobile (iOS/Android): Netflix Downloads still work.
- Laptops (Windows/Mac): The download feature is completely removed.
For years, the advice was simple: "Go to the Microsoft Store, get the Netflix app, click download." That advice is now out of date.
Why You Can't Download Netflix Movies on Your Laptop?
In 2024, Netflix deprecated their native Windows app and replaced it with a Progressive Web App (PWA). Essentially, the Netflix "app" on your computer is now just the Microsoft Edge browser wrapped in a window. The new Windows experience focuses on streaming, and Netflix has chosen not to offer offline downloads in this version of the app.
What we know from user reports and Netflix’s own support articles is simple: offline downloads are no longer available on the current Windows app, regardless of your subscription tier.
Unless you plan to haul your 55-inch TV into a coffee shop or squint at your phone for a three-hour movie, PC users have been left out in the cold.
Can You Download Movies from Netflix on Mac?
If you are on a MacBook, your situation is slightly different but equally frustrating.
There has never been an official Netflix app for macOS. Users have always been forced to watch Netflix via Safari or Chrome, neither of which supports downloading Netflix content for offline viewing due to DRM (Digital Rights Management) limitations.
While Windows users are mourning a lost feature, Mac users never had it to begin with. To download Netflix videos on Mac for offline viewing, the solution I detail below is currently the only method to bridge this gap for Apple hardware.
How to Download Movies from Netflix on Laptop?
Since the official path is dead, the only remaining method to watch Netflix movies offline on a laptop is using a third-party downloader.
There are many tools if you Google "Netflix video downloader." I reviewed CleverGet and Y2Mate, but KeepStreams for Netflix stands out as the most functional replacement for the old app.
At a high level, tools like KeepStreams for Netflix typically embed a web browser or web view where you sign in to Netflix with your account. Detect the video stream while you play a movie or episode and then save Netflix as an MP4 or MKV format with selectable subtitles and audio tracks.
Why Choose KeepStreams to Download Netflix Videos?
Below is a more neutral comparison between the old official app, today’s official behavior, and typical third-party downloaders. Values for third-party tools are generalized and can change over time.
| Feature | Old Netflix App (Defunct) | New Netflix Web App (Current) | KeepStreams for Netflix |
| Download Capability | ✔️ | ❌ | ✔️ |
| Resolution | Up to 1080p | 1080p / 4K (Streaming only) | 1080p / 4K |
| Viewing Limit | Expires in 48 hrs / 30 days | Online Only | Permanent |
| Transferable? | ❌ (Encrypted within app) | N/A | ✔️ (MP4/MKV format) |
| Ad-Removing | ❌ (Ads on lower tiers) | ❌ | ✔️ (Skips ads during download) |
Steps to Download Netflix Movies on Laptop with KeepStreams
Here are simple steps to save Netflix shows on your laptop based on my experience:
Steve's Note on Audio: For those who care about sound design, ensure you select EAC3 5.1 in the settings if you are watching on a laptop with decent speakers or headphones. The default sometimes reverts to standard stereo.
Is it Legal and Safe to Use KeepStreams for Netflix?
From a cybersecurity perspective, using verified software like KeepStreams is safer than visiting "free movie streaming" sites, which are often riddled with malware.
- The Right Way: If you have a paid Netflix subscription, do not share, sell, or upload the Netflix downloads; it is generally considered personal fair use.
- The Wrong Way: You download a movie and upload it to a torrent site or share the file with friends who don't have subscriptions. This violates copyright law and terms of service.
Disclaimer: I am a journalist, not an attorney. This tool is intended for personal archiving and offline viewing for paying subscribers.
FAQs
Q1. Can I roll back to the old Netflix app on Windows to get the button back?
A1. Technically, you might find old .appx installation files on forums, but I strongly advise against it. Netflix requires a server-side "handshake" to authorize downloads. Since the update, the servers reject requests from the old app versions. You will likely just see an error code.
Q2. Why can't I download Netflix episodes on my laptop if I have the Premium plan?
A2. Your plan tier no longer matters for PC downloads. Whether you pay for Standard with Ads or Premium Ultra HD, the Windows PWA simply does not have the code required to store files offline.
Q3. Does Netflix allow downloads on MacBook now?
A3. No. Netflix has never released a dedicated app for macOS. Mac users have always been restricted to browser streaming. KeepStreams remains the only viable workaround for offline playback on Apple computers.
Q4. Are there free ways to record Netflix?
A4. You can try standard screen recording software (like OBS), but Netflix uses High-bandwidth Digital Content Protection (HDCP). If you try to screen record Netflix, this usually results in a recorded file that has perfect audio but a completely black screen.
Steve's Takeaways
Although Netflix removed Windows PC from its list of supported devices, audiences can still use KeepStreams for Netflix to download movies from Netflix on a laptop. This post offers explanations about how to download Netflix movies on a computer, supported plans, and methods for offline viewing.
Content available on Netflix™ is protected by copyright. Unauthorized redistribution of this content may violate copyright laws in the United States and other countries. KeepStreams is an independent company that is not affiliated with, endorsed by, or associated with Netflix™ or its parent company. The information on this page is provided for informational purposes only and does not imply any endorsement of KeepStreams products by any third party.

