FAQs

Q1: Is KeepStreams safe to use?

Yes, KeepStreams is a 100% safe and clean program for Windows PC and Mac. It's trusted by thousands of users all over the world and 73+ security vendors, such as Acronis, Microsoft, Google, etc. When installing KeepStreams, please ensure that you download it from the official site.

Q2: Is it legitimate to use KeepStreams to save videos?

Yes, it's acceptable to download videos for personal entertainment. However, you should check your local law before using KeepStreams. For example, U.S. DMCA §1201 frowns on illegal DRM removal. Therefore, you should keep the downloaded videos for personal use and never share them.

Q4: Is it possible to get a refund if KeepStreams doesn't work?

Yes, of course. KeepStreams offers a 7-day money-back guarantee for monthly and yearly purchases, while provides a 14-day guarantee for the lifetime subscription. If you come across any problems when using KeepStreams, you can contact our support team, who will make an effort to help you solve the problem ASAP.

Q5: How to activate the software after purchase?

After your purchase, you need to register on our website and set a password, then use the password to activate desktop software. Register now

If you forget about the password, you can change your password on this page.

KeepStreams is based on the subscription plan. The renewal of this software would be billed monthly or yearly automatically (which should depend on the purchase scheme). However, if you wish to cancel KeepStreams, you could contact our customer service, we would help deal with your issue within 48-hour working days.

For most videos, KeepStreams supports downloading videos in full HD 1080p, which would be sufficient for most users. However, it would also depend on the original video quality as well.

Video: mostly 1080p. Some videos are up to 4k and 8k. However, it should also depend on the specific platforms.

Video Bitrate: Some constant bit rate, some variable bit rate. Ranges from 4000kb/s up to 13Mb/s, it depends on the Movie/Show.

It will depend on your Internet also. However, this is a general idea for your reference:

Speed: High speed, download without playback, up to 32MB/s download speeds reached on 1GB cable modem. The downloading speed appears to be fast across all downloads.

Time: one movie will be downloaded as fast as 15 minutes depending on network traffic, similar to iTunes movie downloads.

Batch Download: Yes

Audio: depends on Movie/TV shows. 6 channel 640kb/s, 48kHz, EAC3 Dolby Digital Plus, or 2 channel 224kb/s, 48kHz, EAC3 Dolby Digital Plus

You can contact us about the issue, and we will help as soon as possible. Suppose there is a particular need for the software. In that case, our development team is ready to help our users and respond to their demands quickly.

You can read our software guide. Here is one comprehensive way to get information for video downloading in our blog center.

★ Windows 11/10 (32/64 bit)

• Intel i3 or above
• 4GB of RAM or above
• 40GB of free hard disk space or more
• Live Internet connection required

★ macOS 10.10 - 15.x

• Core 2 Quad or higher
• 4GB of RAM or more
• 40GB of free hard disk space or more

KeepStreams is very smart. It gathers information from your viewing history to inform you about the current trends of your favorite series, movies, or online shows. You could add a whole movie series to the task queue. It will be downloaded automatically.

KeepStreams will let you download movies with full subtitles for user convenience without skipping any subtitle information. It would auto choose language and subtitles according to your browser language settings. The video subtitles can be downloaded directly as SRT files or TTML files or remuxed into the video.