myCANAL streaming now continues under the CANAL+ brand. The former myCANAL app and web experience has gradually been renamed CANAL+, while the core purpose remains live TV, replay, and on-demand viewing for eligible subscribers.
This guide explains where CANAL+ streaming works, what happens to a French subscription in the United States, how to watch on PC, Mac, mobile devices, and TVs, and how official offline downloads differ from portable MP4 or MKV files.
Quick Guide:
- Using a French CANAL+ subscription in the United States? Check the actual regional restriction before changing apps or network settings. U.S. access
- Set up CANAL+ on Windows, Mac, iPhone, Android, TV, or a compatible streaming device. Device setup
- Compare official app-managed downloads with authorized MP4 or MKV local files. Offline options
CANAL+ and myCANAL Streaming Explained
myCANAL was the streaming app and web brand used by CANAL+ for live channels, replay, and on-demand viewing. The myCANAL name has gradually been phased out across devices, while the current app is branded CANAL+.
The service available to you still depends on the CANAL+ subscription attached to your account. Depending on the plan and territory, this can include live channels, replay programs, movies, series, and other on-demand content.
If you still search for terms such as myCANAL streaming, older support pages, screenshots, and device menus may use that name. In current interfaces, look for the CANAL+ app rather than assuming myCANAL is a separate service.
Can You Use myCANAL Streaming in the USA?
For a standard French CANAL+ subscription, streaming while physically in the United States is generally unavailable. CANAL+ provides temporary subscription portability for eligible travel within the European Union, but the United States is outside that portability area.
U.S. access: A French CANAL+ subscription should not be treated as a worldwide streaming account. Being able to sign in does not mean a live channel or replay is licensed to play in the United States.
- Travel in an eligible EU country: Temporary portability can apply under the applicable CANAL+ subscription conditions.
- Travel in the United States: Standard French CANAL+ streaming access is generally outside the permitted service territory.
- VPN or proxy: Changing the apparent IP location does not create subscription rights, extend content licenses, or guarantee playback.
- Already-downloaded programs: Before leaving a supported territory, complete the official download and test the saved title offline on the device you plan to use. The app and title rules still apply.
CANAL+ defines its service territories and content-access conditions in its current terms of use. If the app displays a location or authorization error, check the account territory and current travel location before reinstalling the app.
CANAL+ Device Compatibility and Streaming Setup
Choose the official route for the device you actually plan to use. CANAL+ supports browser and app-based viewing across computers, phones, tablets, game consoles, streaming boxes, and compatible smart TVs, but offline-download support is narrower than streaming support.
| Device | Official streaming | Official offline download | Practical route |
|---|---|---|---|
| Windows 10/11 PC | Yes | Supported through the CANAL+ Windows app for eligible programs | CANAL+ app or supported browser |
| Mac | Yes | Do not assume browser streaming provides the Windows download workflow | canalplus.com in a supported browser |
| iPhone / iPad | Yes | Eligible titles | CANAL+ mobile app |
| Android phone / tablet | Yes | Eligible titles | CANAL+ mobile app |
| Compatible smart TV / streaming device | Yes | Not a portable video-file workflow | CANAL+ TV app |
PC and Mac Streaming Setup
On Windows 10 or Windows 11, use the CANAL+ app when you need a supported official download, or open canalplus.com in a compatible browser for streaming. On Mac, browser streaming is the straightforward official route.
Sign in with the email and password linked to your CANAL+ account. If video playback stalls, shows a blank screen, or repeatedly reloads, update the browser first and test the same title in another supported browser before changing more settings.
For a display-specific problem, also check hardware acceleration, audio output, and any external HDMI connection. A persistent display error may be related to a myCANAL HDCP compatibility problem.
Android and iOS Streaming Setup
Install the current CANAL+ app from Google Play or the App Store, then sign in with the account that holds the required subscription.
- Open the CANAL+ app and sign in.
- Select a live channel, replay, movie, or episode included with your account.
- Start playback and confirm that the title works before relying on the device for travel.
- If only one phone or tablet has problems, update the app and operating system, restart the device, and test the same content on another supported device.
TV and Streaming Device Setup
The CANAL+ app is available on a range of supported TV devices, including compatible Samsung, LG, and Hisense televisions as well as Apple TV, Android TV or Google TV devices, Amazon Fire TV, Chromecast-compatible setups, PS4, PS5, and supported Xbox consoles.
Install CANAL+ from the device's official app store, sign in, and check that the subscription includes the selected content. If playback fails, update the CANAL+ app and device firmware, restart the hardware, and test without an unnecessary external adapter.
TV support is designed primarily for streaming. An official mobile or Windows download does not become a transferable MP4 simply because the same account is also signed in on a television.
CANAL+ Downloads for Offline Viewing
CANAL+ supports official offline downloads for eligible programs on supported mobile devices and Windows. These downloads remain managed by the CANAL+ app. They are different from a standard MP4 or MKV file that you can open directly in another media player.
| Access model | Supported devices | Saved result | Quality / subtitles | Offline behavior |
|---|---|---|---|---|
| Official CANAL+ download | Eligible mobile devices and Windows | App-managed download | CANAL+ download settings and title availability | App, account, title, and viewing conditions apply |
| KeepStreams local-file workflow | Windows and macOS | MP4 or MKV | Up to 4K and selectable tracks for supported titles | Test the completed local file in your intended player |
The official route is the simpler choice when CANAL+'s app-based playback meets your needs. A desktop local-file workflow serves a different use case when you need a supported video saved as an MP4 or MKV file.
Save Supported CANAL+ Videos as MP4 or MKV with KeepStreams
If CANAL+'s app-managed downloads do not fit your device setup, KeepStreams for Canal Plus provides a separate Windows and macOS workflow for supported videos you can access through your account.
The software uses a desktop download/remux workflow. Available processing, quality, audio, subtitles, and output depend on the selected CANAL+ title and current compatibility.
For supported titles, a local MP4 or MKV can also be moved to compatible personal storage. The separate guide on how to move a myCANAL download to USB covers that use case in more detail.
Use the following five-step desktop workflow:
Install the current Windows or Mac version from the official product page. Before starting a large queue, test one CANAL+ title you actually plan to watch.
Launch KeepStreams, select VIP Services on the left, and choose CANAL+.
Sign in to your CANAL+ account, find the movie, episode, or replay you want, and start playback. KeepStreams will analyze the available media. If analysis does not begin automatically, use the orange Download button.
When analysis finishes, choose from the resolution, audio, subtitle, and other output options offered for that title. Confirm the MP4 or MKV setting in the current version, then select Download Now.
Open Downloading to follow the active task. When it finishes, use Downloaded to locate the file and test its duration, picture, audio, and subtitles in the player you intend to use.
Official CANAL+ Downloads on Android, iPhone, and iPad
CANAL+ calls its mobile offline feature Download to go. Eligible programs can be stored temporarily in the CANAL+ app and played without an active internet connection.
- Install or update the CANAL+ app and sign in.
- Open an eligible movie, series episode, or program.
- Tap Download.
- If prompted, choose the available download quality. Higher quality uses more storage and takes longer to transfer.
- Open My Videos > Downloads to follow progress and play the completed title.
Before a flight or long trip, turn off the device's network connection and briefly test the downloaded title. This checks the actual offline result instead of assuming that a completed progress indicator guarantees playback.
Official CANAL+ Downloads on Windows
CANAL+ also documents offline downloads through its Windows app. Install the current CANAL+ app from the Microsoft Store and sign in with the account that provides access to the selected program.
- Open an eligible movie or episode and click the download arrow.
- Open My Videos and select Downloads.
- Select the downloaded program to play it, delete it, or view its program information.
The official Windows download remains part of the CANAL+ app workflow. It should not be treated as an exported MP4 or MKV file.
FAQs
Q1. Is myCANAL free to use?
The CANAL+ app itself can be installed without a separate app charge, but subscription content requires the appropriate CANAL+ account and plan. The channels, replay programs, and on-demand titles you can watch depend on that subscription and territory.
Q2. Can I watch myCANAL or CANAL+ in the USA?
A standard French CANAL+ subscription is generally not portable to the United States. CANAL+'s temporary cross-border portability applies to eligible travel within the European Union rather than the U.S. A VPN does not create additional viewing rights.
Q3. What can I try if CANAL+ buffers or shows a black screen on one device?
Update the CANAL+ app or browser first and test the same title on another supported device. If the issue is isolated to a PC or TV, restart the device and check browser hardware acceleration, firmware, audio output, and any HDMI connection before changing the network.
Q4. Can I download myCANAL videos as MP4 files?
Official CANAL+ downloads remain managed by the supported CANAL+ app rather than being exported as ordinary MP4 files. For supported videos you are authorized to access, a separate Windows or macOS local-file workflow such as KeepStreams can create MP4 or MKV output when current compatibility permits.
Q5. Why might an official CANAL+ download fail when I go offline?
A completed download still depends on the CANAL+ app, account state, title availability, and its offline conditions. Before traveling, disconnect from the internet and briefly test each saved title on the device you will actually use.
Conclusion
For current myCANAL streaming, look for the CANAL+ website or CANAL+ app. Windows, Mac, phones, tablets, compatible TVs, game consoles, and streaming devices can all provide official streaming routes, but their offline capabilities are not identical.
If you are traveling to the United States with a French CANAL+ subscription, do not assume normal EU portability continues there. Prepare eligible official downloads before travel when that app-based route meets your needs.
If you need a supported CANAL+ title as a local file on Windows or macOS, KeepStreams for Canal Plus provides an MP4 or MKV workflow separate from CANAL+'s official Download to go feature.
Related offline guides cover how to download videos from Pluto TV, save Plex videos to watch on the go, download ViX videos, and download MYTF1 videos.
