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HBO Max Not Working? [Troubleshooting Guide 2023]

| Max |
Updated on Jun 07, 2023 | 15 Minutes Reading
Don’t let HBO Max error codes disrupt your viewing experience. KeepStreams offers the best solution to fix HBO Max issues and enjoy uninterrupted offline viewing of your favorite movies and TV shows.

We've all experienced it - you're in the middle of a crucial scene in your favorite show, and suddenly, your screen displays an error message indicating that HBO Max not working properly. As a binge-watcher, these unanticipated errors can be incredibly frustrating, and they can disrupt your viewing experience. You have two options - try to fix the problem yourself or move on to other tasks.

While HBO Max sends error codes to inform viewers of specific issues, they may not always notify you if there is a problem with your internet connection or network service. Regardless of the reason behind these sudden disruptions, they affect every viewer equally.

Common Solutions to HBO Max Not Working

Encountering errors while using HBO Max can be frustrating, but don't worry - we have some common solutions that you can try yourself, depending on the severity and type of error.

  • Turn off your device for 1-2 minutes before turning it back on again.
  • Ensure that your internet supports live streaming to avoid frequent errors during watch hours.
  • Place your router or modem on a table or desk to ensure it receives the internet signal without any issues.
  • Clear your cache and cookies to remove any stored data that may be interfering with your viewing experience.
  • Check for any software updates for both your device and the HBO Max app. Installing the latest updates can often resolve technical issues.

While these common solutions are useful to try on your own, some technical issues may require expert assistance. If you've tried all the common solutions and still can't resolve the problem, don't worry. We provide additional suggestions and help in the next section to assist you in resolving more complex HBO Max error codes.

How to Fix Common HBO Max Error Codes?

Like any other streaming platform, HBO Max can also have technical issues that can disrupt your viewing experience. In this part, we’ll discuss some common HBO Max error codes and how to fix them.

HBO Max Error Code 321

HBO Max error code 321 is often caused by a poor network connection due to weak connectivity or issues with your modem or router.

To fix this error, start by checking the connectivity of your modem or router and ensuring that all cables are properly connected without any damage.

Restarting your device can also help by refreshing the system and clearing any temporary issues that may be causing errors or glitches. After shutting down your device, wait a few minutes before turning it back on again to improve your network connectivity and resolve the error code 321 on HBO Max.

HBO Max Error Code 905

If you encounter error code 905 while using HBO Max, it is likely due to a problem with the app's cache. This can happen when the app cache is corrupted or outdated and needs to be cleared.

To fix HBO Max error code 905, start by clearing the cache on your device.

  • For Android users, go to Settings > Apps > HBO Max > Storage and click on Clear Cache.
  • For iOS users, you can uninstall and reinstall the app to clear the cache.

If clearing the cache does not resolve the issue, try restarting your device and launching the HBO Max app again. If the error persists, you may need to contact HBO Max support for further assistance.

HBO Max Error Code 100

HBO Max error code 100 can occur due to poor internet connectivity or using a virtual private network (VPN) to watch HBO Max.

To fix this error code, start by checking your internet connection and resetting your modem or router if necessary. If you're using a VPN, try disconnecting from it and accessing HBO Max without it.

If you continue to experience error code 100 on HBO Max, you may need to contact your internet service provider (ISP) to ensure that your internet connection is fast and stable enough to stream videos.

HBO Max Error Code 4

If you encounter error code 4 while using HBO Max, it is likely due to an issue with your account subscription. This could mean that your subscription has expired or that there is a problem with your payment method.

To fix HBO Max error code 4, start by checking your subscription status and payment method. Ensure that your subscription is active and that your payment method is up-to-date and valid.

If your subscription and payment method are both in order, try logging out of HBO Max and then logging back in again. This can help refresh your account and resolve any temporary issues causing the error code 4.

HBO Max Error Code 009

If you encounter error code 009 while using HBO Max, it is likely due to an issue with the internet connection between your device and the HBO Max server. This could be caused by a weak or unstable internet connection or an issue with the HBO Max server.

To fix this error code, start by checking your internet connection and resetting your modem or router if necessary. You can also try restarting your device and launching the HBO Max app again.

If the issue persists, check the HBO Max Help Center to see if there are any known outages or maintenance periods that may be affecting the service.

HBO Max Error Code 002

If you encounter error code 002 while using HBO Max, it is likely due to an issue with the HBO Max server. This could be caused by a temporary outage or maintenance period on the server.

To resolve the HBO Max error code 002, begin by reviewing the HBO Max Help Center to determine if there are any recognized outages or maintenance windows that could be impacting the service.

If there are no known issues, try logging out of HBO Max and then logging back in again. This can help refresh your account and resolve any temporary issues causing the error code 002.

HBO Max Error Code 420

If you encounter error code 420 while using HBO Max on your Android or iOS device, it is likely due to one of two reasons. Either your HBO Max app has not been updated, or the HBO server is overwhelmed.

To fix HBO Max error code 420, start by checking if your HBO Max app is up to date and update it if necessary. If the error still appears after the update, you can wait for a few more minutes or even hours before attempting to access HBO Max again.

If the error persists, it could be a problem with the HBO Max server, and you will need to wait for them to resolve it. In this case, there's no immediate solution other than waiting for the issue to be fixed.

HBO Max Error Code 102

If you encounter error code 102 while using HBO Max on your Samsung Smart TV, Chromecast, or other devices, it is likely due to compatibility issues between your device and the HBO Max server.

To fix HBO Max error code 102, start by checking the signal strength of your router/modem. Weak signal strength can cause connectivity issues that lead to error code 102. Restarting your router can also help verify that it is compatible with your smart TV adapter.

HBO Max Error Code 205.4

If you encounter error code 205.4 while using HBO Max, it is likely due to an issue with the User ID that you are currently using not being authorized. This could be associated with the AT&T account that is provisioned with HBO Max.

To fix HBO Max error code 205.4, confirm that the User ID you are using is correct and associated with the AT&T account. You can find your User ID and reset your AT&T Password to troubleshoot the error code.

If you are attempting to sign in with an iPhone, iPad, iPod, or Apple TV, try turning off the TV Provider within your device settings by going to the Settings app > TV Provider > Remove TV Provider or Sign out.

HBO Max Error Code 201

If you encounter error code 201 while using HBO Max, it is likely due to an issue with the email and password combination not matching the records. This could be related to your AT&T account.

To fix HBO Max error code 201, start by checking the spelling of the email address used to sign up for the service. If that is correct, try deleting any saved IDs by clearing your browser's cache and cookies if you're using a computer. Afterward, close and relaunch the browser.

You can also reset the password using the Forgot Password option, which will send you an email to reset your password.

HBO Max Error Code 103

If you encounter error code 103 while using HBO Max on your Smart TV, Amazon Fire TV, or other devices, it is likely due to a connectivity issue with the HBO Max server.

To fix HBO Max error code 103, start by unplugging your device for 2-3 minutes. After that, clear caches and cookies from the app and then uninstall it. Set the DNS settings to automatic and locate the apt server of the HBO Max app.

After a few seconds, switch off your router or modem and wait for a few seconds before turning it back on again. Then, try launching the HBO Max app and start watching your favorite shows and movies.

HBO Max Error Code ELI-1020

If you encounter error code ELI-1020 while using the iOS app for HBO Max with your Spectrum TV account, it is likely due to a restriction requiring you to sign in with your Spectrum TV primary account.

To fix HBO Max error code ELI-1020, you can log in to the HBO Max website on a computer and add a password to your account. Then, use these newly created credentials to log in to the iOS app instead of using the Spectrum login panel.

HBO Max No Sound Issues

To fix HBO Max no sound issue, you can first check the device volume and restart the device. You may also want to update the HBO Max app, clear cache and data, check the HDMI connection, disable Bluetooth, and check the audio settings.

If none of these steps work, resetting the device may be a last resort. If the problem persists after trying all of these fixes, please contact HBO Max support for further assistance.

HBO Max Buffering Issues

To fix HBO Max buffering issues, troubleshoot by testing connection speed, updating the app, streaming on WiFi or wired connection, reducing network activity, signing out and restarting devices, trying another device or browser, and contacting your ISP if problems persist.

HBO Max Can't Play Title Error

If you're experiencing the HBO Max can't play title error on devices such as Smart TV, Apple TV, Chromecast, and others, it may be due to corrupted files in your browsing history.

To fix this issue, go to your device settings, click on the browse history button, and clear your browsing data. Then, uninstall and reinstall the HBO Max app. On Apple devices, you may need to log in to HBO Max and delete your browsing data before restarting the app.

The Ultimate Solution to Frequent HBO Max Error Codes

If you're tired of encountering error codes while using HBO Max, consider using KeepStreams for HBO Max - a third-party program that allows you to download movies and shows from HBO Max for offline viewing.

With KeepStreams for HBO Max, you can watch your favorite titles like Jack Snyder's Justice League without any disturbances caused by error codes. This highly technical program offers various features and functions specifically designed for live streaming, providing a seamless and enhanced viewing experience on HBO Max.

Top Features of KeepStreams for HBO Max

Watching movies and shows offline can be a wonderful experience, especially when you have access to elite features that enhance the quality of downloaded content. Here are some of the best features of KeepStreams for HBO Max:

High-Quality Video and Audio

To provide the best offline experience and enhance the quality of downloaded content from HBO Max, KeepStreams offers high-quality video and audio downloads. You can adjust the resolution to 720p and the audio to Dolby Atmos, based on the original content.

Batch Download HBO Max Videos

KeepStreams offers a convenient feature that allows you to download multiple episodes and entire series from HBO Max at once - batch download. With this feature, you have complete control over the downloading process, and the application will automatically detect and download the selected content.

Automatically Download New Episodes

KeepStreams allows you to automatically download new episodes from your favorite shows on HBO Max as soon as they become available. This feature ensures that you never miss a new episode and always stay up-to-date with your favorite shows.

Enjoy High-Speed Downloading

KeepStreams offers a high-speed downloading feature to provide a seamless and efficient downloading experience. This feature allows you to download your favorite movies and TV shows from HBO Max in less time, allowing you to focus on other important tasks.

Ad-Free and Error-Free Viewing

KeepStreams offers ad-free and error-free viewing to provide a seamless offline experience when watching your favorite movies and TV shows from HBO Max. This feature prevents commercial ads and OTT stream errors from disturbing your offline watch, allowing you to enjoy uninterrupted viewing.

Save Subtitles and Meta Information

KeepStreams offers subtitles and meta information in your language to provide a more comprehensive viewing experience when watching your favorite movies and TV shows from HBO Max offline. This feature provides production details, casting details, movie names, and more, allowing you to better grasp the subject matter.

Plans and Pricing of KeepStreams

  Monthly Plan

Biannual Plan

Annual Plan
KeepStreams for HBO Max $23.99/month $6.67/month $5.00/month
KeepStreams Video One $49.99/month $13.99/month $7.99/month
KeepStreams Music & Video One $59.99/month $23.33/month $18.33/month

KeepStreams offers different plans to suit a range of streaming needs.

  • For HBO Max users who want to download videos exclusively from the platform, KeepStreams for HBO Max is a great option.
  • However, if you're looking for a wider scope of functionality, KeepStreams Video One works with over 600 streaming services, including HBO Max.
  • And for those who enjoy downloading both music and video content from streaming services, KeepStreams Music & Video One is an advantageous option.

When it comes to cost and platform compatibility, the Annual Plan of KeepStreams Video One provides the most economical option. With this plan, you have access to all the features of KeepStreams Video One for a year and can download from over 600 streaming services, including HBO Max.

Choose the right KeepStreams plan for your streaming needs and enjoy seamless offline viewing of your favorite movies and TV shows.

Steps to Use KeepStreams for HBO Max

Installing KeepStreams for HBO Max is easy, and once you do, you can start downloading unlimited shows and movies from the platform. Here's a step-by-step guide to help you get started:

  • Visit the official website for KeepStreams.
  • Click the Free Download button to install the app on your computer.
  • Launch KeepStreams, open the VIP Services tab, and select HBO Max.
  • Log in to your HBO Max account using your email address and password.
  • Choose the movie or show you want to download from HBO Max.
  • Select your preferred Video, Audio, and Subtitle settings.
  • Click on the Download Now button to download the video immediately or Add to Queue to batch download videos later.

With KeepStreams for HBO Max, you can enjoy seamless offline viewing of your favorite shows and movies. Our service products are broad and can be streamlined to improve your offline watch experience.

Conclusion

If you're a fan of HBO Max, KeepStreams for HBO Max is a must-have tool to enjoy seamless offline viewing of your favorite movies and TV shows. With features like high-speed downloads, ad-free and error-free viewing, and automatic download of new episodes, KeepStreams provides an exceptional user experience.

Whether you want to download a single episode or an entire series, KeepStreams makes it easy and convenient. And with the ability to customize video and subtitle settings, you can tailor your offline viewing experience to your preferences.

So why wait? Download KeepStreams now and start enjoying your favorite HBO Max content offline, without any interruptions or distractions.

Author
Evelyn Walters
Editor-in-Chief
Since 2019, I've been deeply involved in creating articles, especially in streaming services. I started contributing regularly to KeepStreams in 2021, focusing on analyzing different platforms and sharing insights. As a committed content creator here, I aim to use my expertise to create engaging and informative content for our readers.
Jessie Smith
Jessie Smith
If you are interested in what KeepStreams can save, movie should come first for one of its best features.

KeepStreams support most OTT platforms and movie streaming services, we offer great service to maintain the integrity of our brand experience.

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